PRIVACY POLICY
www.vilhelmparfumerie.com is operated by Europerfumes (dba Euro Prestige Inc.)
By using the website (the "Site"), you consent to the collection and use of your personal data ("Personal Data" or "Data") in the manner described in this Privacy Policy. In the event of a change or update, the revised Privacy Policy will be posted on the Site with the last date of update. You should therefore check the Site on a regular basis to stay informed of any changes or updates to the Privacy Policy.
Safety
At www.vilhelmparfumerie.com, all of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it can not be read by anyone over the internet.
Your Personal Data collected from the Site is processed by Europerfumes as the data controller. All data collected is hosted and stored on the servers of Shopify, based in the United States.
You may address your questions or requests concerning the processing of your Personal Data to the following address: uscustomerservice@vilhelmparfumerie.com
Your Privacy
Because we respect the privacy of our customers, Europerfumes has established this Policy for our users and members to maintain their privacy as set forth below. What follows is the explanation of why, what and how we gather information from you. We also describe the way in which we use the information that we gather. There are also mechanisms set forth below on how you can let us know if you wish to limit the use of that information.
All persons using this Site or registering to be a member must be 18 years of age or older.
www.vilhelmparfumerie.com provides our customers and users with the highest caliber of goods, coupled with excellent customer service. We are providing access to useful information about our products and we hope we have created a very pleasant internet experience. We need to retain your personal information to allow us and/or certain third parties to communicate with you. The information is also used to process your orders and provide a more personal experience. We use the information to let you take advantage of promotions and discounts.
What information about you do we compile?
Through our Site and any affiliated websites and emails, all information that you give us whether placing an order, emailing us, membership and/or promotion or otherwise, is collected by us. We collect the following information: your name, address, telephone number, email address, birth date, billing information, products purchased, all appropriate promotion codes and information. If a gift is sent, the recipients' name, address and any other information you provide to us may also be collected.
What are "cookies" and how are they utilized?
A "cookie" is a file stored on your computer by a website which identifies you by a particular identification code. This cookie allows us to know that you are a customer and retains information about your use of our website. It also allows us to make certain features available to you. If you wish to stop the use of cookies, you can do so by through the Help Menu on the toolbar of most web browsers. However, the cookies allow you to take full advantage of all features on the Site.
We also keep in memory, thanks to cookies, the city in which you are searching, in order to simplify your subsequent searches. This contributes to the smooth running of our service and the continuous improvement of your experience.
In addition, we may use "remarketing" technologies - also based on cookies - to suggest offers that may be of interest to you on platforms, social networks or affiliated third party sites.
The technologies used have their own policies regarding the management of cookies. However, you can prevent the deposit of cookies by accessing your browser settings directly.
When you connect to the Site, and by continuing your navigation, you accept that the Site uses cookies to improve its functionality and performance.
A cookie is a small text file sent to the User's browser by the website consulted, and stored in the User's terminal equipment. Cookies allow the website consulted to collect information about the User's visit, such as the path on the website or the language preference, in order to improve the User's browsing experience and the content and functionalities of the website.
There are different types of cookies:
- Session cookies that disappear as soon as the User leaves the site;
- Permanent cookies that remain on the User's terminal until the end of their lifetime or until the User deletes them using their browser's functionalities.
The User is informed that, during his visits to the Site, cookies may be installed on his terminal equipment.
Cookies for audience measurement
In order to adapt the Site to the requests of its Users, the Site measures the number of visits, the number of pages viewed, as well as the activity of Users on the Site and their return frequency.
For this purpose, Europerfumes uses Google Analytics, the statistics tool developed by Google, which generates a cookie with a unique identifier, the storage period of which is limited to 6 months.
For more information, we invite the Users to consult the page "Protection of your data" of Google at the following address: https://support.google.com/analytics/answer/6004245
Information collected from you and our use of it
All information collected from you is used by us to take orders, send emails to you and provide the most efficient and fast internet experience. It allows us to offer you special deals, discounts and promotions. We also make information available (but not credit card numbers or expiration dates, unless consented by you) to third parties including but not limited to, those who trade or rent information for direct marketing purposes. However, we do not make email addresses available to third parties (except to our Affiliates, subcontractors or agents acting on our behalf in compliance with this Privacy Policy) or any Successors to our business unless you have given your consent. If you do not want us to share your information follow the directions set forth below.
In the event we merge, consolidate, sell, or transfer all or substantially all of the assets of our Company by, with, or into another company (a "Successor"), one of the assets which would generally be transferred is the information we collect from our customers and users. However, the use of this information by any Successor would still be governed by the terms of this Privacy Policy, as amended from time to time, including any amendment after such transaction. You will continue to have the right to opt-out of sharing your information with third parties.
Information will be disclosed to comply with any law, regulation, governmental or law enforcement request, or judicial process. It will also be disclosed if the disclosure is needed or necessary for the proper operation of our Site, including but not limited to the conduct of promotions, etc. Disclosure may also be required to protect our rights, or the rights of our Affiliates, users, customers, etc.
Any user ID and password used in connection with our Site is our property and is to be used by you for your use of our website. Each individual using our Site is responsible for maintaining the confidentiality of their password. Since you are responsible for your password, any activities with the use of your password are your responsibility, whether or not authorized by you. We request that you immediately notify us of any unauthorized use of your password or any other information.
EuroPerfumes is operated in the United States. If you are located in the European Union or elsewhere outside the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Site or providing us with your information, you hereby consent to this transfer. In addition, if you provide data to us about other individuals (such as your gift recipients), you agree that you have obtained consent from each such individual to the submission and processing of such information under the terms of this Privacy Policy, including without limitation the transfer of such data to the United States. Although we will collect and use your information only as stated in this Privacy Policy, laws generally applicable to the protection of personal data in the United States may not be as stringent as those in some users' home jurisdictions.
Links
We want you to be aware that when you click on links and/or ad banners that take you to third-party websites, you will be subject to the privacy policies and terms of use of those third party websites, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.
Your Security
If you place an order our Site encrypts your credit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer, Firefox or Chrome. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.
From EuroPerfumes and its Affiliates
In addition, if you also prefer not to receive further product information and promotional mailings/emails from us based on information you provided to EuroPerfumes please indicate this in your instructions to us and include your mailing address. Any email for which the primary purpose is the advertising or promotion of a product or service will contain contact information/link and a reply email address to which you may reply to opt-out from receiving similar future emails. Please note that your instructions do not govern the use of personal information you may have provided to third party merchants whose products and services may be displayed or accessible on or through the Site. The use of information you have provided to these third party merchants are governed by their privacy polices and terms. Also, your instructions do not apply to "transactional or relationship" email messages which include, but are not limited to, registration, order status, confirmation or reply emails. (These email messages may also contain promotional items and offers however, that is not their primary purpose).
Your instructions will only apply to our Site, not to our Affiliates and their websites. Please refer to the policies and opt-out provisions of those other websites.
Your instructions to limit the use of your information will be processed as soon as reasonably practicable and in accordance with applicable law.
If you would like to update or correct information previously provided to us, please send an e-mail with your new information, including your complete name, postal address, and email address to uscustomerservice@vilhelmparfumerie.com
Your Consent and Changes to this Policy
Subject to the above provisions, by using our Site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time. We will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. By using www.vilhelmparfumerie.com after such changes and posting, you agree to be legally bound to abide by the changes and other provisions contained in the Privacy Policy. Europerfumes welcomes feedback concerning this Privacy Policy. Please send your comments and questions to uscustomerservice@vilhelmparfumerie.com